Inspired by the Scandinavian concept of balance, LAGOM is designed for guests who want to make self-care a regular part of life.
Monthly Massage Credit
A complimentary monthly Back, Neck & Shoulder Massage designed to melt away tension, quiet the mind and restore a sense of balance.
Monthly Facial Credit
A complimentary Restorative, Soothing or Oxygen Facial each month, offering a moment of calm while helping your skin look and feel its very best.
Monthly Dry Floatation Therapy
Enjoy a complimentary Dry Floatation Therapy session each month, one of the most effective therapies for reducing stress, improving sleep quality and enhancing mental clarity.
Exclusive Member Pricing
As a Lagom member, you'll receive 20% off all treatments, unlocking exceptional value across every facial, massage, beauty treatment and spa experience at ROH.
Priority Access
Enjoy priority access to selected events, launches and member-exclusive offers.
Exclusive Member Benefits
Access special promotions, seasonal experiences and member-only rewards throughout the year.
Terms and Conditions for ROH Lagom Membership
These Terms and Conditions govern the membership offered by ROH Day Spa to individual clients (hereafter referred to as "Member/s").
By enrolling in the membership program, you (the Member) agree to the following terms:
1. Membership Term
The membership is subject to a non-negotiable contract length of 12 months.
2. Cancellation Policy
Members are not permitted to cancel or pause their membership during the contract term following the conclusion of the cooling-off period.
3. Cooling-Off Period
Members have the right to cancel their membership within 14 days of enrollment for a full refund, provided that no membership services have been utilized during this period. To exercise this right, please contact ROH Day Spa in writing within the 14-day timeframe.
4. Payment
Membership fees will be charged automatically on a monthly basis to the payment method on file. Members agree to maintain updated payment details. Should a payment fail, membership benefits may be suspended until the outstanding payment is resolved. Gift vouchers cannot be redeemed as credit toward monthly payments.
5. Rollover Policy
No credits or benefits may be rolled over into the subsequent month. Expired or unused services cannot be exchanged for cash or transferred to another individual.
6. Booking and Appointments
All bookings are subject to availability. Members are required to provide a minimum of 48 hours' notice to cancel or reschedule an appointment. Missed appointments or late cancellations will result in forfeiture of services or applicable fees.
7. Freezing or Holding Membership
Requests to freeze membership must be submitted in writing with a minimum notice period of 30 days. Membership benefits cannot be utilized while the account is frozen.
8. Changes to Terms or Pricing
ROH Day Spa reserves the right to amend membership terms or pricing. Members will receive at least 30 days' notice of any changes to their membership.
9. Membership Credits
1 x Facial credit per month (30 mins)
1 x Massage credit per month (30 mins)
1 x Dry Floatation credit per month (30 mins)
20% discount on all services